About Us!

What is a PPG?

A Patient Participation Group, or PPG, is an active group of patients of a General Practice who have volunteered to work in partnership with the GPs and practice staff with the aim of achieving high quality and responsive care for patients.

It will usually comprise a 'committee' of permanent members who will be aided by representatives of other bodies from time to time, such as members of the practice staff, health coaches, local community service coordinators, technical advisers and so on.  It may also be able to call on the opinions of a much wider group of patients through a Virtual PPG, which you can find out more about by clicking this link .

Why do we have a PPG?

As pressures on the Health Service continue to grow, it becomes more and more important to ensure a good level of communications between patients and the practice.  The ways in which healthcare is delivered are changing, and it is important that patients can be kept up to date with these changes in order to achieve maximum benefit from them.

Furthermore, modern general practice welcomes feedback from patients as to where problems are occurring, how patient services might be improved or, best of all, what they are doing right!

What role does the PPG play?

Not all PPGs operate in the same way.  However, some of the things that they carry out are:

What are the benefits of having a PPG?

Patients, their carers, GPs, practice staff and the whole community can benefit from the success of a PPG...

Patients will benefit through:

GPs and staff will benefit through:

When does the PPG meet?

The committee of the PPG currently meets every month. In the summer we meet on the first Wednesday of the month, in the evening. During the winter, we often meet in the afternoons instead. If you want more details, please e-mail us. Although these meetings are not open to the public because of space limitations, the minutes of the meetings are displayed in the waiting room "Read Me" folders, as well as on this web site, so that all can see what has been discussed. 

Every year, the PPG holds an Annual General Meeting, to which all patients are invited. There may be other general meetings arranged from time to time to discuss specific matters, or launch new initiatives. All of these meetings will be advertised within the surgery and, of course, everyone who has joined the Virtual PPG will be notified by e-mail.

Where does the PPG meet?

The monthly committee meetings are held alternately at the Martock and South Petherton surgeries. The locations of the General Meetings will depend on the numbers of attendees expected. Previous meetings have been held in the Reception at South Petherton, but as more patients get to know about the PPG and what it is doing, it may be necessary to look to larger accommodation. Naturally, the venue will be advertised well in advance of the meetings.

Would you like to take part?

If you would like to make your opinions count and help shape the future of your medical care, register now with our Virtual PPG. Just click on the button below to find out more!

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